Position

Hostess

Location.
Barcelona
Experience.
1 year
Starting Date.
2023-05-24
Salary.
To comment in the interview

Execute in a qualified, autonomous and responsable manner, the service and direct attention to the client, offering them a warm welcome and farewell, following the quality standards of the hotel. 

Responsabilities and tasks

Offer the highest standard of service to guests

- Greet guests and customers entering the restaurant, verify room number or reservation and guide them to their table.

- Publicise promotions and provide any information guests require from the restaurant. 

- Ensure the comfort of guests and customers in the event that they have to wait. 

- At time of high occupancy, work with staff to enruse smooth service. 

- Ensure that all tables have been properly cleared and organised before seatinf guests and clientes. 

Where necesarry, assist in the cleaning and disposal of used cutlery and utensils. 

- Supervise the restaurant area and surrounding area to ensure that everything is clean and undamaged. 

Knowledge and experience

- Intermediate Level Training Cycle in Hotel and Catering. 

- Experience with PMS Opera is a plus. 

- Knowledge of office automation at user level. 

- Compulsory HACCP training. 

- Knowledge of languages: English, Spanish. A Third language is desirable. 

- Minimum experience of one year in a similar position. 

Skill for the job performance

- Problem solving and decision making skills. 

- Service orientation and excellent organisational skills. 

- Positive attitude and excellent communication skills. 

- Good appearance.

- Ability to work as part of a team. 

- Able to work under pressure and remain calm in difficult situations. 

- Time availability. 

- Dynamic person. 

- People skills. 

- Good memory.

The hotel offers continuous training, uniform, cleaning, meals per shift, locker, being part of a team with passion for hospitality and genuine guest service. 

40h per week contract.

Apply for the Position

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