You will join our team of 3 Groups & Events colleagues and report to the Associate Director of Groups & Events, and will be looking after all groups (10 rooms+) and banqueting and event room sales for the Almanac X Alcron Prague. You will work hand in hand with colleagues from the Sales department and the Operations teams. Please note that this position is a Maternity Leave cover.
What we trust you with
Sales of events and room allotments support customers from inquiry to invoice payments.
Responsible for reaching monthly targets.
Process all incoming events, catering and group reservation inquiries and bookings.
Contact person for customers during the entire event planning and execution process.
Plan, organize and hold pre-function and weekly function meetings.
Live and breathe the Almanac X brand standards and be a role model to the team and all hotel employees.
Prepare, implement, and hold professional site inspections and client meetings.
Conduct contract negotiations and event arrangements.
Work with the Opera Sales & Catering system, insert all requests and related correspondence accordingly.
Work with MICE online booking portals (Cvent, Helms Briscoe, etc.).
Work on customer events in cooperation with Branding, Sales & Marketing team members.
Represent the hotel at selected hotel and industry Sales events locally.
Attend weekly and monthly in-house meetings where necessary and needed (Team Meeting, S&M Meeting, BEO Meetings, Revenue Meetings, etc.).
Regular market research and competitive analysis.
Being a part of the Manager on Duty schedule.
What makes you a match
Interest and knowledge of the international luxury hotel market.
1-2 years of experience in a similar position in the hotel environment is required.
Excellent English and Czech/Slovak language skills are a must.
Customer-centric team player, organized, up-to-date, communicative, result-driven, detail-oriented, multi-tasking capabilities, self-motivated, energized and keen.
Knowledge of Opera Cloud PMS or other hotel PMS is a strong advantage.
Passion for flawless service, tenacity and the highest level of integrity and work ethic.
Deliver bespoke experiences for clients and employees.
Eligibility to work in the Czech Republic or an EU passport.
You
Warm
Authentic
Connected to Food Culture
Pioneering
Conscious
What’s in it for you
Being part of a privately owned hotel collection with low hierarchies.
On-the-job training and development tailored to your needs.
Meals on duty in the Staff Cafeteria.
Employee and Friends and Family Rate at Sister Hotels (Barcelona, Vienna, Zagreb).
Discount on the Restaurant, Bar, and Coffee shop.
Trial night for 2, including F&B experience.
Pluxee card and Multisport contribution.
Contribution to pension insurance.
Clothing allowance.
Reimbursement of the transit pass after 1 year of employment.
25 days of annual leave after 1 year of employment.
Employee Recognition program.
We are looking forward to hearing from you and discussing the opportunity over a cup of coffee.