Privacy Policy

Privacy Policy

In order to show ourselves to our users in a transparent manner, as well as to comply with current legislation on data protection, ALMANAC HOTELS GmbH details in this PRIVACY POLICY the treatment of your personal data.

The use of this website, social networks, apps and their forms, requires acceptance of the processing of user data in accordance with this privacy policy, including the collection of access data and the sending of commercial information electronically.

Data controller and contact information

The data controller is: ALMANAC HOTELS GmbH

Address: Gutheil Schoder Gasse 7a 1100 Wien, Austria

Contact data: 930 187 000 email:
marketing.barcelona@almanachotels.com

Purpose and Performence of the Data Processing and data Storage

Data is processed with the aim of providing access to the online contents of the web as well as to fulfil the requests from the users, to keep a record of visits for statistical purposes (IP addresses, browser type, country, page accessed, etc. ), to apply measures aimed at the security of the web, to deliver commercial information by electronic means about our products and services and, in the event any of the virtual forms provided on the website are being submitted, to process and store personal information of the customer (name, email address, phone number, address details and/or country of residence) and/or, in the event a reservation request is submitted, to process, store and verify the customer’s credit card information (name of credit card owner, credit card number and expiry date) in order to carry out the reservation request.

Legitimacy

The data is processed in base of the consent of the user, compliance with legal obligations, where appropriate for the execution of a contract or pre-contract.

Data recipients and transfers

Recipients: Gran Via Hotel Barcelona S.L., Almanac Hotels GmbH and WSF Group Companies

International data transfer to hosting providers outside the EEA. This website is hosted at a TravelCLICK Inc. company located outside the European Economic Area. For this reason, the use of the website and its forms, requires the user to expressly accept the underlying international data transfer. The user who does not accept will not use this website.

Data retention time

Data will be stored at least during the periods established by the applicable legislation, established in banking, tax and commercial regulations and in any case during the validity of the consent.

People Rights

Data subjects have the right to:

  • Access, rectify and delete their data 
  • Request the portability of their data
  • Oppose the processing or request its limitations
  • Withdraw the consent 
  • For this you can send your request:

By email, writing to welcome.barcelona@almanachotels.com including in the subject specifying in the subject the “Data Protection” 

Writing, to GRAN VÍA HOTEL BARCELONA, S.L, PAU CLARIS, 119 1º 1ª 08009 BARCELONA, SPAIN.

Data subject must attach a photocopy of his ID to the application. Data subjects have the right to issue a complaint with the Data Protection Control Authorities.

Veracity of Data, Updating Data

The user must fill the forms with real, exact, complete and up-to-date data. The user will not enter data about other people; Almanac Hotels GmbH will presume that the data has been entered by the data subject him or herself. The user will be the only responsible for any harm or damage, direct or indirectly caused to another individual, derived from providing false, inexact, incomplete, or outdated data or data referring to another person.

The user must communicate any changes in the provided data in order to keep it up-to-date.

Information Security

ALMANAC HOTELS GMBH has taken all the measures required by law to protect personal data; likewise, ALMANAC HOTELS GMBH has adopted the technical measures available to prevent data loss, unfair use, alteration, unauthorized access or data theft. Nevertheless, the user will take into account that security measures in Internet are not completely unbreachable.

Minors

ALMANAC HOTELS GMBH forbids the use of this website to individuals under 18 years, unless specific consent has been given by the parents of guardians. Only adults over 18 years can purchase goods or services on-line. Minors are not allowed to provide with data about other household members, like the title or job of its parents, economic data, sociological characteristics or any other kind of information, without the consent of the data subjects themselves.

Web Analytics

This website deploys web analytics in order to gain some understanding on how user search for, access and navigate it. These analytics can entail the collection of personal data like the user IP address, connection location, browsing software and hardware features, etc. This information is not associated to the user and is exclusively used for statistical analysis. This website may deploy functions and plugins provided by third parties. These functions serve several purposes like:

  • Third-party web analytics 
  • Third-party maps 
  • Third-party video streaming 
  • Sharing contents in social networks 
  • “Fav”, “Like”, “+1” and similar buttons

A function or plugin provided by a third party establishes a direct connection between the user browser and internet domains owned by the third party, allowing to download and execution of the function.

Use of the Google Analytics Function Provided By Google, INC.

This website deploys analytical functions provided by Google Inc (1600 AMPHITHEATRE PARKWAY, MOUNTAIN VIEW, CALIFORNIA, USA) in order to understand how user search for, access and navigate it. These analytics can entail the collection of user activity tied to his or her IP address. When the user loads this website, the user browser makes a connection to Google domains like google.com in order to record the user access to the website. Google Analytics makes use of permanent cookies to create anonymous analytics about this website, according to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en The user consent for the processing performed by Google is implied from the use of this website.

Use of Functions Provided By Google, INC.

This website deploys functions provided by Google Inc (1600 AMPHITHEATRE PARKWAY, MOUNTAIN VIEW, CALIFORNIA, USA) like YouTube videos, maps and social buttons “+1”. These functions can entail the collection of user activity tied to his or her IP address. When the user loads this website, the user browser makes a connection to Google domains like google.com enabling Google to know that the user is accessing the website. Google collects usage data for several purposes including targeted advertisements according to Google's privacy policies http://www.google.es/intl/en/policies/privacy/ The user consent for the processing performed by Google is implied from the use of this website.

Use of Functions Provided By Hotjar LTD.

Our website uses services concerning the analysis of website visits provided by Hotjar Ltd. (“Hotjar”). Hotjar helps us optimizing this website through the performance of specific analyses, that is by using Hotjar’s services including heatmaps or related visitor recordings. All data generated by the according tracking code(s) and/or cookie(s) about the use of this website will be transferred to and stored by Hotjar on servers located within the EU/EEA. You may object to both the retrieval and storage of your data at any time with effect for the future under https://www.hotjar.com/legal/compliance/opt-out The user consent for the processing performed by Hotjar is implied from the use of this website. © ALMANAC HOTELS GMBH